Managing by Fact

Just finished an introductory presentation from Robert Ewy on Process Management in Education. It struck many in our work team about how much we make decisions through gut or instinct in the education sector. Ewy's message is really about shifting toward managing by fact. Using a process management system from the Bladrige Criteria, it makes the case for using data, work flow charting, and PDSA in our sector. Examples include non-academic and academic. A good start to Leadership Week.